FAQ Category: CANCELLATION/REFUNDS

Refunds for membership for both domestic and international students will not be available. Once you become a member, you have immediate access to our comprehensive library of safety related material. However, in the unlikely event that you are not satisfied with your member benefits, you can apply this credit to…

In the event that the client cancels the class, the client will be responsible for cancellation damages as outlined below: Cancellation over 3 months prior to event = 0% fee of total invoice Cancellation 1 – 3 months prior to event = 10% fee of total invoice Cancellation seven days…

Return/Refund Policy for Distance Learning Certificates and Products Under special circumstances, NASP will consider accepting a return on undamaged items within 10 days of the original delivery. You are responsible for the return shipping costs and will be charged a restocking fee of 20%. No returned merchandise will be accepted…

We hope you do not have to cancel; however, if you need to cancel, cancellation notices received in writing seven (7) or more days before the first day of class will be refunded in full, minus a $50 admin fee. Cancellations received less than seven (7) days before the first…

You may exchange any distance learning certificate for another topic, prior to downloading or accessing course material. We will simply apply your payment towards the new topic. However, if course material has been accessed, then it cannot be exchanged. Under no circumstances will NASP refund a student’s money AFTER seven (7)…