What is your cancellation policy for classroom courses?
We hope you do not have to cancel; however, if you need to cancel, cancellation notices received in writing seven (7) or more days before the first day of class will be refunded in full, minus a 10% admin fee. Cancellations received less than seven (7) days before the first day of class will be refunded 75% of the course fee in the form of an NASP Voucher for future training. Unused Vouchers expire one year after the date of issue. Substitutions are welcomed. No shows and cancellations received after the start of class will not be eligible for a refund. This policy will be enforced so please plan ahead. If you need to cancel call us at 800 922-2219 and speak to a customer service representative for assistance.
In the unlikely event that a course must be canceled by NASP, student will receive a full reimbursement of tuition costs. NASP is not responsible for travel and per diem that may be incurred by student. This includes, but is not limited to, airfare, hotel accommodations, rental vehicles, or meals.